In very good working order, I have thoroughly cleaned it and serviced the diffuser. Makes lovely coffee, cappuccino, latte etc. Use beans or ground coffee. I have some food grade grease too for lubricating any parts (diffuser).This is a high quality coffee maker and a reputable name. Please see the photos and ask any questions. This is a heavy item so is for collection only. The item "De'Longhi bean to cup coffee machine maker used" is in sale since Monday, January 13, 2020. This item is in the category "Home, Furniture & DIY\Appliances\Coffee, Tea & Espresso Makers\Espresso & Cappuccino Machines". The seller is "pintpot50" and is located in Hockley. This item can't be shipped, the buyer must pick up the item.